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Contact us about safety concerns, billing questions, technical problems, account appeals, or general questions about Penpal America.

What can we help with?

Report suspicious behaviour, harassment, fake profiles, indecent content, or anything that makes you feel unsafe.

Get help with Penpal America Plus subscriptions, failed payments, renewals, cancellations, and Stripe billing portal access.

Tell us if chat, notifications, uploads, voice calls, video calls, or account access are not working as expected.

Contact support if your account, profile, gallery media, or visibility was restricted and you want it reviewed.